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UserVane vs Delighted
Delighted popularized the simple one-question NPS program and is now part of Qualtrics. UserVane keeps that simplicity as a standalone product: one good question, optional follow-up, in-product plus hosted-link plus bring-your-own-email collection, honest scoring, and a full-fidelity importer so your Delighted history is not stranded when you move.
UserVane is independent and not affiliated with, endorsed by, or sponsored by Qualtrics or Delighted.
How the approaches differ
Stable differences
| Delighted (approach) | UserVane | |
|---|---|---|
| Core flow | One-question NPS/CSAT plus follow-up | One-question style across NPS, CSAT, CES, PMF |
| Ownership | Part of Qualtrics | Independent |
| Free tier | Program dependent in market framing | Yes, monthly responses, no card |
| In-product widget | Yes | Yes, native-feeling, plus a React provider |
| Honest thin-sample handling | Standard reporting | Built-in suppress plus a plus/minus margin |
| Historical import into live trends | Source system | Full-fidelity Delighted CSV importer |
How to choose
- Stay on Delighted if it works for you as it operates under Qualtrics.
- Choose UserVane when you want the same simple program as an independent product, with a free tier, honest scoring, and your Delighted history imported full fidelity.
Full migration walkthrough: moving from Delighted · all guides.
Where UserVane fits
UserVane is the honest in-product NPS/CSAT/CES/PMF tool for product teams: suppress thin samples and show the plus/minus margin (never a vanity number), a native widget, hosted link surveys, bring-your-own email, React components, self-serve full-fidelity import, event and trait targeting on the entry paid tier, webhooks, verbatim tagging, WorkOS team invites and roles, MCP access after OAuth, and response metering with unlimited surveys.
A standalone microsurvey product with a real free tier, not a research platform and not an analytics suite you have to adopt first. Pro for volume and channels; Scale for team access and advanced analytics (segmentation, trends, cross-survey, honest per-segment scoring).
Questions
What does the Delighted importer preserve?
Score, free-text comment, timestamp, and respondent metadata from a Delighted CSV export, mapped into live survey results and trends. The importer is free on every plan.
Is UserVane affiliated with Delighted or Qualtrics?
No. UserVane is independent and not affiliated with, endorsed by, or sponsored by Qualtrics or Delighted. We use the names only to describe compatibility and migration.
Is there a discount for migrating from Delighted?
Yes. New accounts can use code MIGRATE50 at checkout for 50% off the first three months on any paid UserVane plan, on top of the free importer.
Start with honest in-product surveys. Free tier, Pro and Scale for volume.