Migration
If you ran a simple one-question program in Delighted and need somewhere clean to land, UserVane is a full standalone NPS/CSAT/CES/PMF product with self-serve full-fidelity import for that path: honest scoring, native in-product surveys, tri-channel collection, and response metering with unlimited surveys. UserVane is independent. We are not Qualtrics, and we do not claim their brand.
Bring score, comment, timestamp, and respondent metadata from a Delighted CSV export into live reporting. History feeds the trend you read tomorrow, not a dead archive folder.
NPS, CSAT, CES, and PMF without a research-suite learning curve. Ask one good question, optionally follow up, act on the answer.
Thin samples are suppressed. You see a plus/minus margin and the denominator. No naked number that flatters a thin week.
One script tag or a React
UserVaneProvider. Hosted link surveys and bring-your-own email when the
conversation is outside the app.
Completed responses count. Surveys are unlimited. No MAU tax, no mystery data-point math.
Export or erase respondent data when you need to. Privacy endpoints are first-class, not an afterthought.
| Delighted (as teams remember it) | UserVane | |
|---|---|---|
| Core flow | One-question metrics + follow-up | NPS, CSAT, CES, PMF; one-question style |
| In-product widget | Yes | Yes, native-feeling |
| Link surveys | Yes | Yes, hosted |
| Email channel | Yes (sending built in) | In-product, link, and BYO email (connect your ESP) |
| Metering | Completed responses | Completed responses, unlimited surveys |
| React-first embed | Snippet-oriented | Browser SDK + first-class React provider |
| Honest score discipline | Standard reporting | Suppress thin samples; plus/minus margin; no naked number |
| Historical import into live trends | n/a (source system) | Full-fidelity Delighted CSV importer |
| MCP / AI tools | No | Read results over MCP after OAuth |
| Pricing shape | Tiered responses (historical) | Free / $49 / $129 (annual = 2 months free) |
UserVane is independent and not affiliated with Qualtrics or Delighted; we are not an official continuation. For other products, see Compare.
No. UserVane is independent and not affiliated with, endorsed by, or sponsored by Qualtrics or Delighted. Delighted is a trademark of Qualtrics, LLC. We use the name only to describe compatibility and migration.
Score, free-text comment, timestamp, and respondent metadata from a Delighted CSV export, mapped into live survey results and trends.
Most teams preview and commit an export in minutes after creating a project. Complex multi-survey programs take longer only because you choose how to organize surveys, not because the importer is slow.
Free to start. Pro is $49/month. Scale is $129/month for high volume. Annual billing is two months free. Imports do not burn your monthly measured response cap the way live responses do.
Import your Delighted export and keep the program simple.