UserVane vs Thrilled

Thrilled positions as lightweight, AI-first NPS for SaaS: a free one-tag embed aimed at developers, with CSV import among its collection paths. UserVane is a standalone honest in-product NPS/CSAT/CES/PMF product: suppress thin samples and show the margin, tri-channel collection, WorkOS team access, MCP, and self-serve full-fidelity import.

This page is approach framing, not a feature checklist that will go stale. We do not invent competitor prices or unpublished specs. Verify current Thrilled packaging on their site. Thrilled is a trademark of its respective owner. UserVane is independent and not affiliated with, endorsed by, or sponsored by Thrilled.

How the approaches differ

Thrilled

Positions as lightweight AI-first NPS for SaaS: free one-tag embed for developers, CSV import, and AI-oriented analysis in market framing.

Suits: Teams that want a free, lightweight NPS widget and are drawn to AI-led insights over statistical score discipline.
UserVane

Honest scoring (thin samples suppressed, plus/minus margin), NPS/CSAT/CES/PMF, in-product + link + BYO email, self-serve full-fidelity import, WorkOS team invites and roles, MCP after OAuth, and flat response metering with a real free tier.

Suits: Teams that want scores they can defend, multi-metric programs, tri-channel collection, and team access without buying a research suite.

Stable differences

	Thrilled (approach)	UserVane
Market positioning	Lightweight AI-first free NPS for SaaS	Honest in-product metrics microsurvey
Honest thin-sample handling	Leads with AI insights, not statistical honesty as the wedge	Suppress thin samples; show plus/minus margin; never a vanity number
Metric types	NPS-centered in market framing	NPS, CSAT, CES, and PMF
Channels	One-tag embed plus CSV import in market framing	In-product widget, hosted link, and BYO email
Historical import	CSV import available in market framing	Self-serve full-fidelity import into live trends
Team access	Product-dependent	WorkOS invites and roles on Scale
AI / MCP	AI-oriented analysis in market framing	Org-scoped MCP after OAuth
Metering	Free-tier-led packaging in market framing	Completed responses, unlimited surveys, published Free / Pro / Scale

How to choose

Choose Thrilled when a lightweight free NPS embed and AI-led analysis match how you want to run the program, and you do not need four metric types or WorkOS team roles as a hard requirement.
Choose UserVane when you want honest scoring discipline, CSAT/CES/PMF alongside NPS, tri-channel collection (including BYO email), self-serve full-fidelity import, team invites and roles, and flat response metering you can explain to finance.

Where UserVane fits

UserVane is the honest in-product NPS/CSAT/CES/PMF tool for product teams: suppress thin samples and show the plus/minus margin (never a vanity number), a native widget, hosted link surveys, bring-your-own email, React components, self-serve full-fidelity import, event and trait targeting on the entry paid tier, webhooks, verbatim tagging, WorkOS team invites and roles, MCP access after OAuth, and response metering with unlimited surveys.

A standalone microsurvey product with a real free tier, not a research platform and not an analytics suite you have to adopt first. Pro for volume and channels; Scale for team access and advanced analytics (segmentation, trends, cross-survey, honest per-segment scoring).

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Questions

Does UserVane quote Thrilled's prices?

No. Prices and packaging change. We describe stable approaches. Compare Thrilled's public pricing to UserVane's published Free, Pro, and Scale tiers on the homepage.

Is UserVane affiliated with Thrilled?

No. UserVane is independent and not affiliated with, endorsed by, or sponsored by Thrilled. We name Thrilled only for fair product comparison.

Start with honest in-product surveys. Free tier, Pro and Scale for volume.

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