Compare
Stable facts. No invented prices.
UserVane vs Thrilled
Thrilled positions as lightweight, AI-first NPS for SaaS: a free one-tag embed aimed at developers, with CSV import among its collection paths. UserVane is a standalone honest in-product NPS/CSAT/CES/PMF product: suppress thin samples and show the margin, tri-channel collection, WorkOS team access, MCP, and self-serve full-fidelity import.
This page is approach framing, not a feature checklist that will go stale. We do not invent competitor prices or unpublished specs. Verify current Thrilled packaging on their site. Thrilled is a trademark of its respective owner. UserVane is independent and not affiliated with, endorsed by, or sponsored by Thrilled.
Options
How the approaches differ
Side by side
Stable differences
| Thrilled (approach) | UserVane | |
|---|---|---|
| Market positioning | Lightweight AI-first free NPS for SaaS | Honest in-product metrics microsurvey |
| Honest thin-sample handling | Leads with AI insights, not statistical honesty as the wedge | Suppress thin samples; show plus/minus margin; never a vanity number |
| Metric types | NPS-centered in market framing | NPS, CSAT, CES, and PMF |
| Channels | One-tag embed plus CSV import in market framing | In-product widget, hosted link, and BYO email |
| Historical import | CSV import available in market framing | Self-serve full-fidelity import into live trends |
| Team access | Product-dependent | WorkOS invites and roles on Scale |
| AI / MCP | AI-oriented analysis in market framing | Org-scoped MCP after OAuth |
| Metering | Free-tier-led packaging in market framing | Completed responses, unlimited surveys, published Free / Pro / Scale |
Choosing
Which job you are actually buying for.
How to choose
- Choose Thrilled when a lightweight free NPS embed and AI-led analysis match how you want to run the program, and you do not need four metric types or WorkOS team roles as a hard requirement.
- Choose UserVane when you want honest scoring discipline, CSAT/CES/PMF alongside NPS, tri-channel collection (including BYO email), self-serve full-fidelity import, team invites and roles, and flat response metering you can explain to finance.
Related: all guides · NPS tool alternatives · moving from Delighted.
Fit
What we do and do not claim.
Where UserVane fits
UserVane is the honest in-product NPS/CSAT/CES/PMF tool for product teams: suppress thin samples and show the plus/minus margin (never a vanity number), a native widget, hosted link surveys, bring-your-own email, React components, self-serve full-fidelity import, event and trait targeting on the entry paid tier, webhooks, verbatim tagging, WorkOS team invites and roles, MCP access after OAuth, and response metering with unlimited surveys.
A standalone microsurvey product with a real free tier, not a research platform and not an analytics suite you have to adopt first. Pro for volume and channels; Scale for team access and advanced analytics (segmentation, trends, cross-survey, honest per-segment scoring).
Deliberately different: one honest question by design for higher response rates, a score that always carries its sample size and margin, and no black-box AI over your feedback. Connect your own AI through MCP to read raw verbatims; we never summarize them into a claim you did not make.
FAQ
Questions
Does UserVane quote Thrilled's prices?
No. Prices and packaging change. We describe stable approaches. Compare Thrilled's public pricing to UserVane's published Free, Pro, and Scale tiers on the homepage.
Is UserVane affiliated with Thrilled?
No. UserVane is independent and not affiliated with, endorsed by, or sponsored by Thrilled. We name Thrilled only for fair product comparison.
More guides
Next
Start with honest in-product surveys. Free tier, Pro and Scale for volume.