UserVane

In-product NPS and feedback

Delighted is gone. Your feedback program does not have to be.

UserVane is the simple, opinionated in-product survey your users actually answer: a clean native widget, honest NPS math, detractor follow-up, and Slack and webhook delivery. No sprawling research suite. Ship your first survey in five minutes.

The gap Delighted left

Delighted shut down in 2026, and the replacements are a bad trade. On one side, a raw form tool that looks bolted on and hands you a naked number. On the other, a research platform you have to learn, staff, and pay hundreds a month for, most of which you will never use.

UserVane sits where Delighted did: one good question, asked in your product at the right moment, answered honestly. Nothing to learn on a Friday afternoon.

What UserVane does

A native in-product widget

A survey that looks like part of your app, shown to the right users at the right moment, not a pop-up they resent.

Honest scores

Real NPS math with a confidence range, small samples suppressed, and no naked number that misleads. We never dress up a thin result.

Detractor follow-up

Ask an unhappy user why, right after the score, while they still care enough to tell you.

Slack and webhooks

Every response where your team already works. Pipe verbatims and scores into Slack or your own systems.

How it works

  1. Drop in the snippet. Or use the React component. A few minutes, once.
  2. Ask one good question. Choose who sees it and when, so you reach the right users at the right moment.
  3. Read an honest answer. A clean dashboard with real NPS, verbatims, and trends, and a straight "not enough responses yet" when that is the truth.
  4. Act on it. Follow up with detractors, and route every response to Slack or a webhook.

Honest by design, for both sides

UserVane is built so the number you read is one you can trust, and so the humans you survey are treated well.

Compared to the alternatives

Basic form toolResearch suiteUserVane
SetupManual, looks bolted onHeavy, a projectA snippet, five minutes
In-product widgetNoYes, complexYes, native
Honest scoresRaw numberDashboards to configureSmall-N suppressed, no naked number
PriceCheap but basicHundreds a month$79 per month

Who it is for

Questions

Is this a replacement for Delighted?

Yes. Delighted shut down in 2026. UserVane keeps the same simple, opinionated approach: one good question, in your product, with honest results, and no research suite to learn.

How honest are the numbers, really?

Below a real sample size we suppress the score rather than print a flattering one, and we always show how many people answered. Scores are kept per survey version so rewording does not silently pool.

Will it annoy my users?

No. A per-respondent quiet period means a user who just answered, or opted out, is left alone across every survey you run.

What does it cost?

$79 per month, flat: unlimited surveys, the widget, honest reporting, Slack and webhooks.

Honest by default. Below a real sample size we suppress the score instead of printing a flattering number. You always know how many people actually answered.

Pricing

$79 per month

Unlimited surveys, the widget, honest reporting, Slack and webhooks.

Start free